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A welcome email will be sent to your email ID upon reservation along with access codes and check-in procedures. Kindly check you inbox OR contact the property if you haven't received it within 24 hours from the time of your reservation.These are privately owned suites within a Hotel building. Hotel services such as bell boy, house keeping, concierge, etc are not available but we share the communal areas including the lobby and fitness centre.House-keeping is provided once every 4 days.Guests may not exceed the maximum occupancy at any time during their stay.Guest agrees that all personal property, furnishings, personal effects and other items brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss and Rental Agent shall not be responsible or liable for any reason whatsoever. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Boutique Downtown Suites - Vancouver in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.