Available room from To

Exceptional
Traveller Type: solo traveller
  : It was perfect! The views over Singapore River from Heritage Apartment are stunning. You can see everything, from the Singapore Financial District to Marina Bay Sands from here. Heritage Apartments are located in the perfect location for those that want to experience true city life in Singapore. It is literally a few mins walking distance away from two very popular MRT stations in Singapore: City Hall or Clarke Quay, from where you can enjoy the clean and fast MRT for all your holiday travels. Additionally, the service provided by my Heritage Apartments assigned hosts was exemplary. They were consistently checking and ensuring my stay was pleasant and what they could do to improve it. Thank you for the reminder emails and messages too at key checkpoints during my stay!

Exceptional
Traveller Type: young couple
  : The team, both Jarwin & Cherry were fantastic and great services
  : N/a

Okay
Traveller Type: solo traveller
  : air conditioner
  : combined toilet/shower basin doubling up as kitchen sink and bathroom basin difficult to get to and be picked up from as entrance is from a back alley

Exceptional
Traveller Type: solo traveller
  : I loved the stellar customer service from Ray and Jarwin!From the moment I arrived, I was warmly welcomed by Ray who sent me a WhatsApp message soon after my flight landed. Unfortunately, the sweet older taxi driver from the airport didn't know how to get to Heritage @ Boat Quay and we got lost. I called Ray. She kindly (and patiently) walked him through how to find Heritage. She then stood on the street & sent photos of the exact spot. When we finally arrived, I felt like an old friend was greeting us. At this point (~9:15pm), it was well past the check-in deadline which ended at 8pm. But Ray interacted with me as if she had all the time in the world and that getting me settled was her only concern. She didn't rush or show any hint of irritation. Her welcome made me feel immediately at home.Her colleague, Jarwin, who was my "guest manager," continued the stellar customer service. He came to personally introduce himself the next day so I would know who he was & told me I could contact him for any reason. His upbeat attitude, can-do spirit and genuine care was a joy. He checked in on me daily (via WhatsApp and/or in person) going out of his way to ensure I was enjoying my stay. What impressed me was that he checked-in regularly without being intrusive. It's a fine art to provide personalized care without coming across as over-bearing and Jarwin did so with ease.The room was a very pleasant surprise: spacious, high ceilings, great storage, free Netflix and Hulu access, comfortable bed and a good sized fridge plus all the pots/pans/dishes necessary to cook. And the bathroom is a good size. The free washer/dryer at the end of the hall and the rooftop bar with beautiful views of the river & the city were just icing on the cake.I've travelled a lot (been to every continent except Antarctica) and I've stayed in everything from hostels to 5-star hotels. Heritage Apartments is now on my favorites list.
  : The dryer takes a very long time to dry (cotton cupboard dry setting is almost 2 hours) and still leaves clothes damp. And the shower rod in my bathroom detached itself occasionally...which was a very minor issue that did not detract me from loving my stay. A quick aside, Jarwin told me Heritage @ Boat Quay will undergo renovations. I was surprised because the rooms are in great shape. But then I realized Heritage @ Boat Quay is so committed to providing their guests with excellent experiences that maintaining the status quo is not enough. From that perspective, it makes perfect sense why they're renovating and is another reason why I can't wait to return!

Good
Traveller Type: solo traveller
  : very nice location

Good
Traveller Type: young couple
  : This apartment is nicely located in the heart of Singapore and just a stone’s throw away from most of the city’s highlights and public transport such as the MRT. Just keep in mind that the area is a popular nightlife hotspot and thus you may experience some noise. The unit is well-equipped and even though the apartment is tiny for Western standards, there is enough space to store your stuff. The staff, especially Jarwin, is super friendly and helpful which makes it a great experience.

Exceptional
Traveller Type: solo traveller
  : The apartment location was great and Jarwin who greeted me and looked after my needs whilst I was there was amazing. He went out of his way to ensure I was ok and that I had everything I needed.

Very Good
Traveller Type: solo traveller
  : Jarwin was very accommodating and helped me to fix a problem with the dryer past 10pm.
  : Boat Quay is central which is good when going out, but I’m a light sleeper and got disturbed by the outdoor noises at night

Good
Traveller Type: young couple
  : Property is very centrally located- we had some problems with the air conditioning unit, but were offered a lot of help and assistance by the very friendly and personable Jarwin (host). He is a real gem to this property and is only ever to happy to assist with anything that is needed, or offer some friendly advice
  : The underperforming air con

Exceptional
Traveller Type: young couple
  : Location our room overlooked the river!
  : Bed could have done with being about a foot from the wall and a second bedside table that side. There was plenty of room for it being an older couple it was a bit awkward getting to that side of the bed. Also the glass bathroom enclosure was a bit weird as you can see in when showering! Didn’t like that at all.