Available room from To

Pleasant
Traveller Type: family with young children
  : Area
  : Overpriced and charges that did not even accur to me

Pleasant
Traveller Type: review category group of friends
  : The room was super nice and spacious and the lobby was clean. There were 2 bathrooms and a balcony in each room, which was really nice.
  : The staff was not very friendly and the bar/restaurant service was very slow. The hotel was also very family focused which I wish I had known before booking since I went for my bachelorette party. I had to put an $800 security deposit down for the rooms which was also slightly annoying. Lastly I booked this months ago and they paired us next door to a family. We got a noise complaint at 10pm on Friday and turned off our music completely but the security guard came back a second time. It was unfair and we wish we could have been placed on a different floor.

Fair
Traveller Type: young couple
  : The view from the room was the best part! Staying in the ocean view king suite was so amazing to wake up to every morning ... and having two bathrooms was a plus. The room was clean, as well as the rest of the hotel. The check in and check out process was seamless, too.
  : The service at the hotel wasn’t great all around. The staff wasn’t friendly beyond the front desk, the service at the hotel cafe and restaurant was beyond slow - how can you be surprised when the tip is already included in everything? We called down to the front desk one night twice for 2 bathrobe to be brought up to our king suite (should have already been in there when we arrived) but they never came. When asking again the following morning they STILL didn’t make this happen for us. The hotel itself is quite far away from all the spots in south beach, so if you’re interested in anything else beyond hotel food, you have to take cars everywhere. The only thing unclean about our room was these black stains in the shower. This hotel was also completely non-smoking (hard to smoke cigars for my partner) and almost too kid friendly. Anywhere you were in the hotel you could hear kids screaming, except for the adult pool on the 7th floor.

Good
Traveller Type: review category group of friends
  : Housekeeping wasn’t that great they would leave the bathrooms dirty but other than that the rest of the staff were great
  : Adult pull could of been nicer it was too plain

Exceptional
Traveller Type: review category group of friends
  : The whole experience from start to finish was peaceful, pleasant, smooth and enjoyable! The staff, facility, and environment were so amazing Im already booking another stay just weeks later with friends!!!
  : Nothing :)

Wonderful
Traveller Type: family with young children
  : The pools are amazing, nice location, great stuff members

Exceptional
Traveller Type: family with young children
  : The location of the beach and the view is very beautiful access to the pool and there valet parking help me out a lot. Being from Connecticut are you coming to Miami for my first time I definitely picked the right hotel to stay at thank you

Pleasant
Traveller Type: solo traveller
  : Nice to have breakfast outside...
  : Hotel's tardiness in addressing a duplicate booking, caused by Booking.com website `time out' during reservation process

Very Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Location
  : Complete absence of service and management.