Hotel Esperanza

Via Dell'inferno 3, Florence, Italy

Reviews Score From :  ( Good 7.9/10 )

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Hotel Esperanza

Hotel Esperanza is set in a cul de sac in the historic centre of Florence just 600 metres from Florence Cathedral and a 10-minute walk from the famous Ponte Vecchio bridge. Free Wi-Fi is available and a sweet Italian breakfast served daily.The simply decorated en suite rooms come with air conditioning and a bathroom with shower.

Set amongst the elegant shops of Via Tornabuoni and Via della Vigna Nuova Esperanza Hotel is in Via dell'Inferno named after Dante's Divine Comedy. The owners and the staff can assist you throughout your stay. Third-party private parking is available at a location nearby.

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Check-in: 14:00
Check-out: 11:00

Top Amenities

  • Air Conditioning
  • Family Rooms
  • Fax/photocopying
  • Free WiFi
  • Heating
  • Internet services
  • Luggage storage
  • Non-smoking Rooms
  • Parking
  • Pets Allowed
  • Private parking
  • WiFi
  • WiFi available in all areas

Policies


Important Information

Please note that the building does not have a lift.The reception is closed from 22:00 until 7:00. Please note that the check-in and key-collection take place at: Via dell'Inferno 3, 50123 FIRENZE. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Esperanza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guest Score and Reviews


4.6

By: Anonymous
Disappointing
2019-05-13

Traveller Type: family with young children
  : The front desk gentleman was super nice and helpful. He held our bags and put them in our room while we were out.
  : The room was terrible! Very dirty feeling as all the walls were very marked up. All the tile in the bath was moldy. Felt like I was getting bit up all night. Very uncomfortable beds! I would not recommend this property.

9.2

By: Hayley
Wonderful
2019-06-02

Traveller Type: young couple

6.7

By: Stefan
Pleasant
2019-05-19

Traveller Type: review category group of friends
  : No elevator

5.4

By: Anonymous
Fair
2019-05-16

Traveller Type: review category group of friends
  : Location good.
  : The mould in the bathroom. It was noisy but we were in the centre. There was no option of new towels and we had to ask for them as there was nowhere to dry them.

6.3

By: Ac
Pleasant
2019-06-03

Traveller Type: family with young children
  : Central location to all main area in Florence Breakfast was efficient so got out the door by 8 am to explore Florence Staff spoke English and were helpful with bags on stairs to door
  : Bathroom needed updating and more comfortable beds for booking.com customers.

9.9

By: Rajesh
Exceptional
2019-06-05

Traveller Type: solo traveller
  : Room size was good. There was a big balcony.
  : Had to walk up 3 storeys :-(

9.6

By: Claire
Exceptional
2019-06-07

Traveller Type: family with young children
  : spacious (large bathroom)locationkind people
  : small window

3.3

By: Anita
Poor
2019-06-05

Traveller Type: solo traveller
  : Positively scary place. Arrived after midnight and had to have taxi stop so I could get keys. When I opened the. Door there were about 20 steep narrow marble steps and I had a large and heavy suitcase. I do not know how I did it but got the bag up only to find that were two winding staircases to my room (#5). I slept on bathroom towels as the room was on surface clean but not certain of bedding or who slept there before. I left my suitcase near the front desk because it was not possible to bring up two winding staircases. I left note on desk to have someone wake me upon their arrival as I did not feel safe or comfortable in this terrible hotel. I left as soon as I had a coffee and a roll which was so stale it was inedible. At least someone got my bag downstairs. I am 76 years old and this place was was just terrible.

9.6

By: Carol273
Exceptional
2019-06-07

Traveller Type: family with young children
  : Heart of the city, just like my walk up on the lower east side. The people were so nice, they went out of their way to make us comfortable. If you are not used to big city living then this is not the place for you. If you're from a big city & understand smaller & walk ups and value, free breakfast as my daughter said "this place is dope". I say "I would go back very happy!"
  : It needs a little better design for the size rooms

4.2

By: Denisa
Disappointing
2019-06-14

Traveller Type: young couple
  : The hotel is in the city centre but it doesn`t worth the money.
  : The room was not clean at all. The sheets were stained, the bed cover had dirty on it, the curtain was moldy, the room is extremely small and the bathroom is like a bad joke...it doesn`t exist a place where to hang the towels, the shower is something improvised, the room has mold stains everywhere. I would never return to such a dirty place. Not to mention that the walls are thin and, for example, one can hear if the neighbor snores.